I am currently looking for online jobs. Proficient in using MS Office, Google Docs, Insightly, etc and can work with minimal supervision with 100% accuracy. Comfortable in speaking and writing in the English language. Willing to work 8 to hours a day, 6 days a week.

education

Business Administration Major in Marketing Management

Philippines 1999 – 2003 (4 years)

experience

Technical Support Associate TDCX Jul 2020 – Jul 2021 (1 year) – Assist customer general and technical inquiries abt their mobile phones and mac computers.
– Troubleshoots, repairs and books store appointment for repairs for customer’s mobile and mac devices.
Technical Support Representative CONCENTRIX (Apple Support) Jan 2018 – Nov 2018 (10 months, 1 day) – Provide customer with technical support about their devices and log in i.ds.
– Book customer appointments to nearest apple stores for sales info or for repair schedules.
Customer Service Representative AFNI (Sprint Account) Jan 2016 – Jan 2018 (2 years) – Provide customer support for their telco account.
– Provide information, process billing, sales and delivery inquiries about their orders and account.
– Basic troubleshooting for their mobile devices.